Introduction

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 is an instructor-led training course presented by Cisco training partners. This five-day course and 9.5 hours of self-paced e-learning is designed to help students prepare for Cisco CCNP(R) certification. The TSHOOT course is one of three components in the CCNP curriculum.
TSHOOT is designed for network engineers with at least one year of professional work experience, who are ready to advance their skills and work independently on complex network solutions. Students will learn to (1) plan and perform regular maintenance on complex enterprise routed and switched networks and (2) use technology-based practices and a systematic ITILcompliant approach to perform network troubleshooting. Extensive labs provide for hands-on learning and reinforce troubleshooting skills.

Pre-Requisites

Students should have the following pre-requisite skills and knowledge:

• CCNA

Outcome

After completing this course, students will know how to:

• Plan and document the most commonly performed maintenance functions in complex enterprise networks
• Develop a troubleshooting process to identify and resolve problems in complex enterprise networks
• Select tools that best support specific troubleshooting and maintenance processes in large, complex enterprise networks
• Practice maintenance procedures and fault resolution in switchingbased environments
• Practice maintenance procedures and fault resolution in routingbased environments
• Practice maintenance procedures and fault resolution in a secure infrastructure
• Troubleshoot and maintain integrated, complex enterprise networks