Introduction

This training program will focus on how organisations can develop their own employee performance measures. By identifying one suitable performance management system for the organisation (and incorporating individual accountability), participants will be able to incorporate suitable feedback measures.

Action Plan

• How to prepare for performance reviews
• How to set, manage, develop and review performance goals
• How to capture specific expectations and set targets for employees
• How to promote ongoing coaching and feedback to ensure job satisfaction
• How to communicate to individuals their accountability during this process
• How to ensure that employees stay 'on track'

Key Learning Outcomes

• Understanding the importance of managing performance
• Identifying the most appropriate performance management system for their organisation
• Effectively introducing and managing the process in the workplace
• Communicating and provide feedback on the people's performance
• Implementing strategies for rewarding good work and tackling poor performance