Introduction

This 5 day course teaches students how to effectively use the CiscoWorks applications contained in the LMS 3.0-3.01 bundle. The focus is on finding the correct tools within CiscoWorks to document the network, log changes that occur, deploy global changes to devices, monitor network performance, and manage network faults. The labs are designed around students sharing two CiscoWorks servers set up in a Multi-Server Trust environment.

Pre-Requisites

Before attending this course, students must have:

• Knowledge of basic Cisco IOS commands
• Knowledge of basic Cisco Catalyst OS commands
• Basic knowledge of TCP/IP
• Basic knowledge of Microsoft Windows
• Basic Internet browser navigation skills
• Basic e-mail usage skills

Audience

The target audience for CiscoWorks Basics comprises network managers, administrators, and other network operators who need to learn about managing networks with Cisco network management tools.

Outcomes

After completing this course, students will be able to:

• Describe fundamental network management concepts
• Describe the CiscoWorks applications in the LMS bundle
• Prepare the various CiscoWorks repositories, databases, and applications for use
• Maintain an asset inventory using CiscoWorks tools for documenting the network and generating reports
• Manage network connections using CiscoWorks tools to view and troubleshoot network device, end user, host, and IP Phone connections
• Manage the configurations of network devices using CiscoWorks tools that help archive, modify, and detect changes
• Monitor the network using CiscoWorks tools that measure response time and device performance
• Manage the network faults, using CiscoWorks tools which help detect and isolate problems so they can be addressed before causing further network service degradation
• Describe various CiscoWorks system administration tasks.